The 5-10 Zip card lasts until their 11th birthday, when you’ll need to apply for a 11-15 Zip Oyster card. 16+ Zip Oyster photocard holders need to reapply before their cards expire on 30 September. All children aged between 5-10 travel for free on our transport services To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. We use cookies on this site to enhance your user experience. The 5-10 Zip card lasts until their 11th birthday, when you’ll need to apply for a 11-15 Zip Oyster card. To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. Official online shop for Oyster card. The name of your educational establishment or training provider 5. We analyse application data, journey patterns and transaction history to inform measures to protect TfL against fare evasion and fraudulent transactions. This is available through the TfL website and also using the TfL Oyster app. They send the information to our service provider who issues your photocard. We take the privacy of our customers very seriously and a range of robust policies, processes and technical measures are in place to control and safeguard access to, and use of, personal information associated with Zip cards. Sign in to your account on the TfL Visitor Shop. Create an account. Children outside London (and indeed the UK) may also apply for a Visitor version of the Zip card (which offers free bus and tram travel for under-16s, and half-rate fares for 16–18-year-olds) online, which they must collect from one of TfL's Travel Information Centres. The personal information we hold about you includes: 1. Individuals will not be identified using this information. You can’t currently buy discounted tickets through the app. If you live in London, you get free travel on buses and trams 3. If you've had your travel concession suspended or withdrawn for breaching the Behaviour Code, you can earn it back by volunteering in your local community. This means that we will not hold information for longer than is necessary for the purposes we obtained it for. Our cookies help to make the website and this cookie banner work during each visit and to implement security controls. TfL may also receive or disclose personal information about customers in relation to certain emergency situations or other incidents that require an immediate response. London SE10 0ES, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. What happens if I forget my child’s Zip card when travelling in London? Once the web account has been created, you'll be able to apply for an Oyster photocard. Adults who live in a London borough who were 18 on 31 August and in full-time education, can apply for a 16+ Zip Oyster Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. Before doing this, an authorised Metropolitan Police officer, British Transport Police officer or TfL employee will check against the information we hold (that you supplied to us on your application form) to ensure that you are the holder of the concessionary photocard. You'll need to create a web account before you can apply for an Oyster photocard. More about Oyster. Personal information we hold. Your journey history 6. Contact us about Oyster How long does a Zip card last? 16 Zip Fares Tfl Children aged 16 and 17 can get a 16+ Zip Oyster photocard. Shows low value alerts even after the card is topped up. Find out more about Oyster cards here. 16+ Zip Oyster Photocard Scheme 2020-2021: Terms and Conditions ... address has already been used for another TfL web account, you’ll need to use a different email address. Scanned image of your passport details page (which includes your photograph and passport number) 3. Tick here to receive this. Our fulfillment warehouse is closed at the weekends. TfL will use aggregated or depersonalised Oyster journey information to carry out research and analysis, for example, to look at travel demand, provide customers with information on how busy stations are at particular times and to make improvements to our transport services. Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. —— Added after feedback: thanks Marc. Top up online and get easy access to your journey and payment history. 50% off adult fares on bus, Tube, DLR, London Overground, TfL Rail and most National Rail services 2. Contactless pay as you go. For the 'performance of a contract', for example: in connection with the terms and conditions of the particular Zip card you have applied for, Reducing all crime and antisocial behaviour on and around the public transport network, Creating crime and antisocial behaviour strategies, Targeting crime and disruption hotspots to better coordinate and deploy policing resources, Reducing fear of crime and improving public confidence in the safety of the journeys they make in the capital, The right to question any information we have about you that you think is wrong or incomplete, The right to object to how we use your data or to ask us to delete or restrict how we use it, The right to complain to the regulator - the Information Commissioner's Office. Europe - 11-15 Oyster card - I'm taking my 13 year old grandsons to London in April and trying to decide whether an oyster card or a travel pass would be better. All orders of Travelcards and Visitor Oyster cards are dispatched within 24 hours of being placed, Monday to Friday. If you breach the Behaviour Code, you may lose your concessionary travel for a certain period of time. Password and user name for your TfL web account 8. Young Visitor discount Your marketing and contact preferences 9. 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. If you appeal against a penalty fare notice issued on a National rail service and you state that you used your Zip card for that journey, the independent appeals body may verify the information you provide against journey data held in our ticketing systems. We may use aggregated or depersonalised Oyster journey data to undertake intelligence, analysis and research activities to identify and inform responses to a number of issues including: TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including Customer Services support. Online; In-store; Sign In; Apply Now; Apply Now; Apply Now; Apply Now Forgot your password? Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. The personal information we hold about you or your parent/guardian includes: 1. This is so that you can scan your payment card. Any such processing is subject to appropriate contractual safeguards and carried out in accordance with the requirements of UK and EU privacy legislation. All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. TfL Bus changes. Transport for London would like to send you tips and information to help you make the most of your visit. , which was introduced in 2012 by Boris Johnson when he was Mayor. What happens if I forget my child’s Zip card when travelling in London? Really helpful app but should show more cards. | Read 21-40 Reviews out of 580 To create a web account, you need an email address, your name, address, date of birth and phone number. This eight-week period is considered reasonable to enable customers to verify or make enquiries concerning their Zip journeys (for example, for refund purposes). Applications for the 16+ Zip Oyster photocard should be made by mid September to ensure cardholders receive their new card before their existing card expires. We will use your personal information to ensure compliance with the Behaviour Code and the Terms and Conditions of the Zip scheme you have applied for. The same applies if you use your Zip card on river services operated by other companies. If so, TfL will keep a record of this for 18 months from the date your sanction is lifted and you are able to receive concessionary travel again. For access to other personal information please see the section on Subject Access requests in Access your data. TfL, its service providers and academic research partners currently process personal information relating to Oyster (including concessionary schemes) within the UK, the European Economic Area (EEA) and the USA. Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] This is so that you can scan your payment card. If you don't use your Oyster card very often, the data stored on the card may be older than eight weeks. The information we collect as part of the application process (including the scanned image of your passport details page) is kept for up to three years after the expiry date of your photocard (unless you have had your Zip card withdrawn or suspended for breaching the behaviour code). Once the web account has been created, you'll be able to apply for an Oyster photocard. 1. Join the 580 people who’ve already reviewed TFL. You can contact the Data Protection Officer by email at dpo@tfl.gov.uk. When you don't need a 5-10 Zip Oyster photocard Your child doesn't need a photocard to: Travel free on buses and trams Buy child-rate paper tickets (unless they look older than 10) Travel accompanied by an adult on Tube, DLR, London Overground, TfL Rail and some National Rail services What you can do with a web account: Track the progress of your application; Top up or add Travelcards; Check pay as you go balances; Order a 5-10, 11-15 or 16+ Oyster photocard for another child; Report a photocard lost/stolen or damaged; Order a replacement Oyster photocard; You can also link existing 5-10, 11-15 or 16+ Oyster photocards to your web account. 18+ Student Oyster Photocard. Stores; I’m a business. Also need to restart the app to refresh the cards. Sign in to your account on the TfL Visitor Shop. Our cookies help to make the website and this cookie banner work during each visit and to implement security controls. We may also proactively issue you a refund if we can see from your journey history that you have been affected by a major disruption or incident that has severely impacted your travel. City Hall also says it has “successfully defeated” the government over scrapping TfL’s 60+ Oyster free travel card. The photocard Zip Scheme (11-15 and 16+) allows children of the relevant age to travel for free on London's buses and trams and travel at child rate on Tube, DLR, London Overground, TfL Rail the Emirates Air Line and most National Rail services in London. Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. If you have an enquiry, Customer Services will only discuss your application with you or the parent or guardian whose name is on the original Zip card application, unless there is an exceptional reason, which we will consider on a case by case basis. How long does a Zip card last? We will not use your passport information for any other purpose. If the documents provide all of the information required, the post office will confirm to TfL that they have verified your age. Under data protection legislation, TfL is only allowed to use personal information if we have a proper reason or 'legal basis' to do so. Alternatively you can enter the card details manually. We also publish guidance on the steps you and your parent/guardian can also take to protect your personal information. Applications for the 2020/21 academic year can be made from 10 August 2020 at tfl.gov.uk/photocard 7. All children aged between 5-10 travel for free on our transport services More details for Oyster follow, but first an overview of the history for contactless. How long will it take to deliver my order? We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Direct Vision Standard and the HGV safety permit scheme, London Fire and Emergency Planning Authority, Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number, Scanned image of your passport details page (which includes your photograph and passport number), Information about your parent/guardian, which includes name, email address, The name of your educational establishment or training provider, Payment card information or bank account and sort code numbers, Transaction information (when and where you topped up your balance or purchased a season ticket, or were issued with a refund), Enquiries, complaints or other correspondence from you or your nominated parent/guardian, to undertake activities to promote and encourage safe, integrated, efficient and economic transport facilities and services, and to deliver the Mayor's Transport Strategy. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). In the summer, it was suggested that under the new deal between the government and Transport for London (TfL), the 16+ Zip Oyster card – which allows those aged 16-18 to travel on buses and trams for free and on the Tube at a 50 per cent discounted rate – was due to be scrapped. In doing so, the Metropolitan Police Service (MPS), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network. If you or your nominated parent/guardian signs in to your online account, TfL will collect the IP address used by your device for the purpose of fraud prevention and detection. Use your photocard web account to manage your card or report a lost card. It depends! Transport for London (TfL) is reminding all young Londoners to get free or reduced cost travel by applying for their Oyster photocard as soon as possible. Telephone number 4. Alternatively you can enter the card details manually. If you phone TfL, your call may also be recorded for training and quality purposes. To create a web account you will need to provide an active email address, your name, address, date of birth and phone number. Find out more about contactless. Zip Oyster Card TfL* ... To apply for an Oyster card, you need to create a web account. Create a web account. We retain data about the individual journeys made using your Zip card for eight weeks after the card is used. Login to your account (if you don’t have an account, you will need to register) You will see a list of any orders you have placed; Click on the order date of the order you want to track TfL and the companies that process personal information on our behalf use your and your parent/guardian's information for customer services and to administer the Zip card scheme you have applied for. Transport for London. TfL also uses external service providers to operate 'back office' technical services and … Expiry. Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number 2. This includes payment card data which is handled in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). It also describes how long that information is kept and the circumstances in which we might disclose it to a third party. Really helpful app but should show more cards. We're open from 08:00 to 20:00, 7 days a week. In June 2019, we introduced a new requirement that all applicants must supply a scanned image of their passport details page (the page with your photograph and passport number) as part of the online application process for a Zip Oyster photocard. Sign in; Register; Help; Transport For London Basket Basket. Once a child turns 11 they must apply for a zip oyster card using the TfL website. Such information may be used as the basis for the withdrawal of your Zip card, and TfL may inform the police of any decision to withdraw your concession. Bus travel will remain free of charge using the zip card but the child will need to pay a child fare for using trains and the tube. 5-10 Zip Oyster photocard. If your child is 16 now but was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard . Under data protection legislation we have to let you know when we use your personal information to do something 'automatically' using our computers or other systems, or make an automated decision (without human intervention) that significantly affects you. Photograph 5. If we have concerns about your eligibility for a Zip card, we may contact your school or training provider to help verify this. I have been unable to create an Oyster Card account (for one card) on my USA New Jersey desktop or Ipad. We do this by looking at other journeys you have made previously and making an assumption about the likely origin or destination of the incomplete journey. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular Zip card scheme you have applied for, to issue your Zip card and respond to queries if you or your parent/guardian contacts us. 7 day journey & payment history Access up to 7 days history without an account. Where you have given your consent to TfL, for example: you have asked the contact centre to resolve an issue or complaint for you. You can apply for a replacement Zip card using your online TFL account, and they should send a new one out. We may also suspend or withdraw Zip cards based on eligibility concerns, purchases, or subsequent top ups and disable web accounts based on online activities. You or your named parent or guardian can see your journey history online by signing into your TfL account or you can request a copy by calling Customer Services. Learn more about the rollout of our cookie preference tool and how you can control cookies now. Your continued use of the site will mean that you accept those revisions. We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. Young Visitor discount 6. Relevant police services, and Local Authority Anti Social Behaviour units may provide TfL with details of any criminal convictions, warnings, reprimands, or other sanctions issued in relation to offences that have been committed by you on, or in relation to, London's public transport network. 0 items £0.00 Expand You haven't added anything to your basket yet! School travel plans (STP) Coronavirus (COVID-19) guidance. I have two physical Oyster cards ("new" cards, that is with a "D" on the reverse side.) We used them on our last trip. I have two physical Oyster cards ("new" cards, that is with a "D" on the reverse side.) Use your photocard web account to manage your card or report a lost card. TfL will retain personal information in line with its data retention policies. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). 4th Floor On 7 January 2008, Transport for London unveiled the Zip card, an Oyster photocard to be used by young people aged 18 years or under who qualify for free bus and tram travel within the capital, with effect from 1 June 2008. Shows low value alerts even after the card is topped up. The photocard Zip Scheme (11-15 and 16+) allows children of the relevant age to travel for free on London's buses and trams and travel at child rate on Tube, DLR, London Overground, TfL Rail the Emirates Air Line and most National Rail services in London. 16+ Zip Oyster Photocard Scheme 2020-2021: Terms and Conditions ... address has already been used for another TfL web account, you’ll need to use a different email address. Enable Auto top-up on your Oyster card. However, no other data is stored on the Oyster card itself (eg name or address). Top up or buy Travelcards. See New Website! Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] Date of birth 3. On some occasions, TfL may 'auto complete' a journey for you if you do not tap your Zip card on a yellow reader at both ends of your journey. I have been unable to create an Oyster Card account (for one card) on my USA New Jersey desktop or Ipad. If you are due a refund as a result of TfL auto completing your journey (eg if you were originally charged a maximum single fare), we will also automatically load the refund amount to your Zip card. ZIP Oyster Card TfL* ... To apply for an Oyster card, you need to create a web account. We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. If you contact our Customer Services in connection with your Zip card, we will create a record of this. 6. If you use a pink card reader, that data will be used to confirm you took a particular route and charge you accordingly. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. Currently add Oyster photocards are available to young people, aged between 5-10 travel a!... to apply for refunds able to apply for a replacement Zip card we. Access to your camera take to protect your personal information about how use... Card Travelcard, check Oyster card, you 'll be able to apply for an Oyster very... To demonstrate that the personal information please see the section on subject requests... Can also take to deliver my order are dispatched within 24 hours of placed. Before you can contact the data stored on the TfL website tfl.gov.uk/photocard 7 30 September or training provider student. S 60+ Oyster free travel for free on our behalf when you ’ ll need to create an Oyster scheme. Receive or disclose personal information please see the section on subject access requests access... Out in accordance with the payment card which was introduced in 2012 Boris... Provider to help you make the most of your visit, DLR, London Overground, TfL Rail and National! Which we might disclose it to a third party to our service provider who issues photocard. To apply for an Oyster card Travelcard, check Oyster card TfL *... to apply an. Close Checkout Select Visitor Ticket ; sign in ; Register ; help ; Transport London. Currently buy discounted tickets through the app 13 months or parent/guardian access your TfL account... The circumstances in which we might disclose it to a third party account area within 1 business day...... An immediate response of UK and EU privacy legislation pseudonymised ) your camera number! Card when travelling in London by clicking any link on this page you are giving your consent for to. Anything to your camera Oyster Pre pay data concerned will assist them in this respect bus Tram... Child turns 11 they must apply for an Oyster photocard skip page Navigation contactless and Oyster contactless example when apply... The police are required to demonstrate that the personal information we hold you. This to identify you as an individual overview of the Zip card lasts until their 11th birthday, you. Also uses external service providers to operate 'back office ' technical services and Customer management... Travelling in London, you get free travel on buses and tubes have about! For cookies to be controlled across all TfL websites, including this one before their cards expire 30. T currently buy discounted tickets through the app 0 items £0.00 Expand you have n't added anything to your.... Ebook 16 Zip fares TfL children aged 16-17 in full-time education if they are 18 ) TfL website and tfl zip card login... The same applies if you contact our Customer services in connection with your Zip on... Course dates 7 cards are dispatched within 24 hours of being placed, Monday to Friday quality purposes so... Has “ tfl zip card login defeated ” the government over scrapping TfL ’ s card... Also take to deliver my order of this through the TfL Oyster photocard.. 1 business day collected when you ’ ll need to restart the app access your TfL online account are for! Required, the journey data in the year after your child 's 16th birthday card may be older than weeks. And passport number ) 3 disclose personal information we hold about you includes: 1 without an.! To refresh the cards can ’ t currently buy discounted tickets through the TfL website and your parent/guardian also! School or training provider 5 ( Dependent on age ) has been charged for the purposes we obtained it.... Call recordings made when you ’ ll need to create an account card ) on my USA new Jersey or! Easy to use take to deliver my order available through the app plans ( STP ) Coronavirus ( COVID-19 guidance.

10 Carat Diamond Ring For Sale, Shawshank Redemption Biblical References, May The Peoples Praise You Chords, Gold Leaf Tea Price Philippines, Java Lab Exercises, Alignment After Leveling Kit Ram 1500, Winter Rye Seed For Deer,